Based in Toronto Ontario, we cover the GTA, including Durham (Whitby, Ajax, Pickering, Oshawa), Peel, Scarborough, York, Etobicoke and Mississauga. We provide all facets of Information Technology Management and leverage Information Technology to increase productivity and reduce costs. In IT Services(aka Managed Services, Managed Service Provider (MSP)) our IT-in-a-Box™ solution uses the latest in virtualization technology.
BabyTel
- SCI Canada offers technology from Dell, Everest, Sutus, Talkswitch, BabyTel and others. Babytel service offers many features such as: Caller ID Call-ID Choices Call forwarding Service Continuity Number Do not disturb Outcall control Voicemail Voice/fax-to-email Toll free number Virtual phone number 411 Service Online account management
Connectivity
Whether you have a legacy system with PSTN connections only or a SIP-enabled IP-PBX, you can replace some or all your legacy PSTN lines with VoIP lines from babyTEL.
Connection is direct to a SIP-enabled IP-PBX or through a SIP gateway for legacy systems with PSTN connections only.
Analog and digital telephones are used with the legacy systems, whereas VoIP telephones are used with the IP-PBX
Small remote offices, home workers and travelers can be connected through an IP telephone, an Analog Telephone Adapter (ATA) or PC-installed Softphone. This connection requires no other equipment.
Productivity Benefits
Gain presence with Virtual Numbers: Provide a local presence where you do business. babyTEL 'Virtual numbers' that ring at the head office can be provided in cities throughout Canada and the U.S., reducing 800-number costs.
Improve efficiency of mobile workers: Your mobile workers can use babyTEL and work as if they were in the office from anywhere in the world. They simply connect to the Internet via a softphone on their PC, with an analog handset through an ATA, or a VoIP phone, and they are connected as if they were in their office.
Stay connected at any WiFi Hotspot: With a babyTEL Softphone installed on your laptop or on a WiFi enabled PDA, you have access the service via WiFi at home, hotel, airport or coffee shop, anywhere in the world.
Increase productivity with Unified Messaging: With voice-to-email your voice messages are sent to your email as .wav files. Also available is fax-to-email where faxes that are sent to your VoIP phone number appear as emails (.pdf files) that can be printed, sent on and managed as e-documents.
Flexibility Benefits
Support multiple locations with a single line: With babyTEL's multiple device option, an inbound call can simultaneously ring in your office, your home, and on your laptop Softphone, reaching you wherever you are.
Support your satellite offices with your head office PBX or IP-PBX: Simplify your telephony requirements by connecting satellite offices to your central PBX or IP-PBX.
Enable telecommuters to utilize your enterprise communication infrastructure: Create "virtual offices" for those who work from home and/or any remote workspace
Easily provision new services: Telephone numbers and lines (VoicePaths) are 'virtual' and can be increased at any time using our online account management portal.
Eliminate costs and logistics of moving telephones: You just connect wherever you locate your office.
Cost Reduction Benefits
Eliminate long distance charges between your offices and workers anywhere in the world: All calls to babyTEL users around the world are 'local' calls.
Benefit from babyTEL's low-cost international rates: babyTEL also provides low calling rates outside the North American calling area.
Lower telephone line costs: Select a babyTEL plan that will maximize your cost reductions.
VoIP-enable your PDA to reduce cell phone costs: VoIP-enabled PDAs and WiFi phones can now be used at the home, office or anywhere there is WiFi, eliminating cell phone costs wherever WiFi is available.
Eliminate the infrastructure cost of satellite offices and home workers: Satellite offices and home workers use the central office infrastructure.
Eliminate costs associated with traveling: With your Softphone, PDA or IP Telephone, you can eliminate excessive cell phone costs or costs from hotel rooms.